SHIPMENT & RETURN

SHIPPING

Shipping is fulfilled by DHL & FedEx - our exclusive logistics partners. We process and ship all orders during our general business hours. These hours are Monday to Friday from 8:00 (CET) to 18:00 (CET) (with the exception of legal holidays).

RETURN

In case of the exercise of the legal right of cancellation, in accordance with the section 6, the following regulation applies for the costs of returning goods: the clients from Germany can use our free return service. Clients from all other countries have to bear the costs of return delivery themselves and are responsible of the return delivery until the package arrival in our storage center.
 
The return address:
 
ACTC GmbH
c/o AC Brands GmbH
Feldheider Straße 37
40699 Erkrath
Germany
 
It takes 1-2 business days for orders before 12:00 AM. If the order ist placed for an express delivery after 12:00 AM on the perceding day, the delivery will be increased by one business day. 
 
date: 07/2020

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