SHIPMENT & RETURN
Shipping within Germany, the EU and the US is fulfilled by DHL & FedEx - our exclusive logistics partners. We process and ship all orders during our general business hours. These hours are Monday to Friday from 8:00 (CET) to 18:00 (CET) (with the exception of legal holidays).
In case of the exercise of the legal right of cancellation, in accordance with the section 6, the following regulation applies for the costs of returning goods: the clients from Germany, Austria, France, the Netherlands or United-Kingdom can use our free return service. The clients from all other EU countries have to bear themselves the costs of return delivery and are responsible of the return delivery until the package arrival in our storage center.
DELIVERY TIME standard + express
It takes 1-2 business days for orders before 12:00 AM. If the order is placed for an express delivery after 12:00 AM on the preceding day, the delivery time will be increased by one business day.